Chapter 23 — Communicating results: decision memos, dashboards, and governance ============================================================================== .. |trackd_run| replace:: d23 .. include:: _includes/track_d_run_strip.rst This chapter is the "final mile": turning analysis and forecasts into **decision-ready communication** with an audit trail. In the NSO running case, you have already built: * an expense forecast (Chapter 18) * a 13-week cash forecast (Chapter 19) * an integrated 3-statement model (Chapter 20) * scenario and sensitivity outputs (Chapter 21) * a statement-analysis toolkit (Chapter 22) Chapter 23 packages those results in a way that is usable by real teams. Learning objectives ------------------- By the end of this chapter, you should be able to: * Write a 1–2 page executive memo: what happened, why, what next, and risks. * Define KPI governance (definition, source, owner, cadence, thresholds). * "Red team" an analysis: spot overclaiming, missing controls, and weak assumptions. Direct guidance (accountant-friendly) ------------------------------------- Good communication is not more charts. It is: * **Clear definitions** (no KPI ambiguity). * **Conservative interpretation** (avoid causal overreach). * **Assumptions + one-offs** documented (so the next close is consistent). * **Ownership and cadence** (so the work actually gets updated). How to run ---------- Generate the NSO synthetic dataset (if you haven't already): .. code-block:: bash make business-nso-sim Then run Chapter 23: .. code-block:: bash make business-ch23 Outputs ------- The script writes deterministic templates to ``outputs/track_d/``: * ``ch23_memo_template.md`` — a CFO-style executive memo template (with an NSO snapshot). * ``ch23_kpi_governance_template.csv`` — KPI governance table (definitions, sources, owners). * ``ch23_dashboard_spec_template.csv`` — a simple dashboard spec (panels, charts, decisions). * ``ch23_red_team_checklist.md`` — checklist to catch overclaiming and weak controls. * ``ch23_design.json`` — design file capturing seed + snapshot month. End-of-chapter problems ----------------------- 1. **Executive memo (1 page).** Write: what happened, why, what next, and risks. 2. **KPI governance table.** Fill in: definition, source, owner, update cadence, thresholds. 3. **Red team.** Identify overclaiming, missing controls, and assumptions that must be logged.